If you’re a regular reader of our blog, you know that Dark Horse is a big fan of the Cabinet Makers Association (so much so that I became a board member last year).

The best part of being in this group is the ability to draw on the knowledge of other members; in the grand scheme of things, Dark Horse is a “newcomer” compared to some shops that have been around for several decades, and I always learn a lot thanks to the generosity of others.

And it’s always a great moment when we find that we can offer some wisdom to other shops.

On-call help

The idea for this blog came up when we were putting together a post (we’ll publish it soon) about our new CNC router, a game-changing technology/machinery addition at Dark Horse.

We chose to invest in the software that partners with the router first, and learn our way around that piece of the process before buying the router.

Now that we have the router, and we’re gearing up to put it all together and start cutting our custom cabinetry pieces in the Dark Horse workshop, I have no worries about any questions that are sure to come up in real time and need quick resolution.

Why? Because I know that I can always pick up the phone and call one of my CMA friends who already have a lot of hands-on experience with CNC routers.

As with many situations, your personal network of friends and industry colleagues can often deliver the answers you need even more quickly and effectively than a manufacturer’s customer service “hotline.”

And this advice isn’t just for building industry types … 

When you start a business, it’s tempting to want to go it alone and look at the others in your line of work as competition – even if they aren’t literally vying for the same customers, you may see them as competing against you for awards or respect or reputation.

You’ll miss a lot of opportunities to learn if you think this way.

I highly recommend that you find the equivalent of the Cabinet Makers Association for your industry and join up and be active; with groups like this, you get out what you put in.

I’m looking forward to my next chance to pick up some new ideas in a couple of weeks: Just before one of our big industry events in Chicago, the CMA is sponsoring one of its shop tours so we can check out nearby cabinetry companies.

I’ll be there, looking for ways that Dark Horse can up our game.